Privacy Policy
Last updated: October 2026
This policy explains how VPNLed processes personal data across its website, user panel, and international route subscription service. Account management and subscription delivery require certain data processing. Website analytics and route usage records are separate matters and are explained below.
Account Data and Purposes of Processing
You can create an account with a username and password; no email address is required. The username identifies the account, while authentication data is used to verify logins and protect account access. An email address is not required to register. If you choose to provide an email address or other information in a support request, it will be used only to handle that request and for necessary communication.
This service processes account-linked plan status, summarized data usage, order records, and support ticket records to deliver subscriptions, verify entitlements, resolve payment issues, and provide after-sales support. Usage summaries are used for billing and quota management and do not include a list of websites visited. Do not include passwords, complete payment credentials, or subscription keys in support tickets.
No-Logs Policy and Connection Data
VPNLed follows a no-logs policy. It does not record which websites users access through international routes or store browsing content or history. Account usage summaries and order records are not used to build personal website browsing profiles.
Operating the routes requires real-time processing of connection status and data forwarding information. This information is not retained as connection logs that can be used to trace an individual's activity, and session details are not kept after a connection ends. Troubleshooting relies first on operational status and diagnostic information voluntarily submitted by users. The no-logs policy does not mean that account, billing, or website analytics data is never processed.
Website Analytics and Browser Storage
Website analytics help us understand page visits, referral sources, device and browser profiles, and button usage so we can improve content and workflows. These statistics relate to visits to the marketing website and user panel, not browsing activity over international routes, and should not include passwords, authentication tokens, or subscription content.
Cookies and local storage may be used to maintain sessions, remember login status, and save language preferences. You can restrict or clear stored data in your browser settings, but doing so may require you to log in again and may reset some preferences. Logging out and clearing browser data affect only local state and do not automatically delete server-side order or account data.
Payment Processing and Required Disclosures
This service supports Alipay / WeChat Pay / USDT. Payments are processed by the relevant third-party payment services or settlement channels, whose own policies govern data processing within their pages and systems. VPNLed receives the transaction ID, amount, and payment status needed to verify payments, check orders, and handle after-sales support.
Payment channels should receive only the information needed to complete a transaction. When data is requested under applicable law or needed to resolve a dispute, this service will verify the basis for the request and process or provide existing records only to the extent necessary. Browsing records described as not retained under the no-logs policy are not available for disclosure.
Data Retention and Deletion Requests
Account data is retained for as long as needed to provide account services. Order, settlement, and dispute records are retained for as long as needed to complete transactions, provide after-sales support, and meet applicable legal requirements. Support requests and website analytics are retained only for as long as their respective purposes require, after which they are deleted or de-identified. We do not promise a single fixed retention period in days.
You can log in to the panel and use the support ticket portal to request access to, correction of, or deletion of account-related data. We need to verify account ownership before processing a request. If some records cannot yet be deleted because of pending orders, disputes, or legal obligations, we will explain why and what will be retained. Deleting an account may affect subscription access and the ability to view historical records.
Policy Updates and Questions
This policy will be updated on this page when data processing practices or service workflows change, and the updated month will be shown at the top of the page. Significant changes affecting processing purposes or user rights will be announced through the website or panel. Where required by law, consent will be requested separately.
If you have questions about this policy or want to make a data processing request, please describe the matter in a panel support ticket. Subscription and transaction rules are covered in the Terms of Service. This policy does not replace the privacy notices of payment channels.